Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, and store information when you sign up or contact us. We also collect usage data automatically, including search queries processed through our platform, page views, and technical data (IP address, browser type, device type).
2. How We Use Your Information
We use the collected information to: provide and improve our AI Commerce Intelligence Platform services; personalize your experience; process payments and manage your account; communicate about product updates and support; comply with legal obligations.
3. Data Sharing
We do not sell your personal data. We may share data with: service providers who help us operate our platform (e.g., payment processors, hosting); platform partners (Shopify, Salla, Zid) as necessary for integration; law enforcement when required by law. Search query data may be processed by third-party AI infrastructure providers solely for the purpose of delivering search results.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at hello@alfinder.ai.
5. Cookies
We use cookies and similar tracking technologies to improve your experience on our platform. Essential cookies are required for the service to function. Analytics cookies help us understand how our platform is used. You can control non-essential cookies through your browser settings.
6. Your Rights
Depending on your location, you may have rights under GDPR, CCPA, or other applicable privacy laws, including: the right to access your personal data; the right to correct inaccurate data; the right to deletion ('right to be forgotten'); the right to data portability; the right to object to processing. To exercise these rights, contact hello@alfinder.ai.
7. GDPR Compliance (European Union)
As a company headquartered in Linz, Austria, AlFinder complies with the General Data Protection Regulation (GDPR). Under the GDPR, data subjects have the right to: access their personal data and request a copy; correct inaccurate or incomplete data; request deletion of personal data when it is no longer necessary; data portability; object to processing. Our legal basis for processing personal data includes: explicit consent from the data subject; contractual necessity to fulfill our service obligations; legitimate interest in improving and securing our platform. AlFinder also complies with the Saudi Personal Data Protection Law (PDPL) for users in Saudi Arabia and applicable regional data protection regulations. If you wish to exercise any of these rights, please contact us at hello@alfinder.ai.
8. Security
We implement industry-standard security measures including encryption in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the internet is 100% secure.
9. Contact
For privacy-related questions or requests, contact us at: hello@alfinder.ai. AlFinder, Linz, Austria.