In the world of e-commerce, finding the right product can be a complex process; users may make mistakes in writing their queries, or use synonymous words. Here comes the role of artificial intelligence in transforming the traditional search experience into a smooth journey that accurately matches what the customer is looking for. Alfinder technology is among the leading tools in this field, enabling merchants on platforms like Salla and Zid to provide an intelligent search experience that understands query context, overcomes spelling errors, and recognizes the meaning of synonymous words, which enhances customer satisfaction and drives business growth.
Alfinder technology uses artificial intelligence to understand the complete search context, not just the words. For example, if a customer writes "winter jacket" or "cold coat", the artificial intelligence can connect the meaning and provide results that match the customer's needs.
Studies have shown that providing contextual search results increases conversion probability by up to 30%, making the customer experience more comfortable and enhancing loyalty to your store.
Often, customers write queries containing spelling errors, such as "red dress" instead of "red dress". Here, Alfinder excels in its ability to overcome these errors and recognize what the customer means, which improves result accuracy and reduces the likelihood of customers leaving the store without finding what they're looking for.
Integrating Alfinder into your store means your customers will be able to find their products even with writing errors, which increases conversion rates by up to 20%.
Alfinder is designed to take into account the use of different synonymous words, which is essential in Arabic markets where the words used for description vary. For example, whether the customer writes "blouse" or "t-shirt", Alfinder will show the appropriate products.
Research has shown that using synonymous words increases customer satisfaction by up to 25%, where customers easily find products that suit them and match their preferences.
Deep understanding of queries makes the shopping experience more fluid. When a customer feels that the store understands their request accurately even with errors or using different words, the probability of returning to shop from the store increases.
Statistics show that stores that provide an intelligent search experience increase customer retention rates by 15%. With Alfinder, the search process is not limited to finding the product only, but includes providing a customized and smooth shopping experience that makes customers prefer your store.
Alfinder features the ability to continuously learn from customer queries, improving the accuracy of its results based on usage data. For example, if the system notices that customers use specific terms or repeat spelling errors, it adapts to provide results that match these preferences, leading to improved customer experience and increased search effectiveness over time.
AI-powered search from Alfinder is an essential tool for enabling e-commerce stores to provide an advanced search experience that matches their customers' needs. Thanks to Alfinder's ability to:
Make Alfinder a partner in your e-commerce success and give your customers an unforgettable shopping experience.
